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  • Positioning Systems - Small Business Coaching

     

     

    Blog Archives

    October 2008

    Tom Peters - Atlanta Growth Summit: Why the Customer Comes 2nd and Other Nuggets.

    Last week I spent 3 days sharpening the saw. In addition to two days with some of best business thought leaders of our day, our Gazelle’s coaches also spent a full day and more discussing best practices and ways to improve our coaching techniques with our customers.... More > >

    Posted: Wednesday October 29th, 2008

    Why you won’t do a quarterly plan, budget or annual plan

    “That was hard work!” Dennis one of my business coaching clients commented after he just about finished their quarterly plan for the remainder of 2008, “and we’re still not done!”
     
    It was a telling comment, and perhaps the biggest reason why most mid-sized and certainly small... More > >

    Posted: Thursday October 16th, 2008

    Accountability - A Cross Country Story

    “That was the hardest practice ever!” my 13 year old son professed as we sat down to dinner. I asked him about the practice and the various drills and exercises they had done. He mentioned that they hadn’t even done any running that day, and yet it was the most physically demanding practice... More > >

    Posted: Sunday October 12th, 2008

    Why Radical Change Requires Radical Stability

    What’s your business been like this year? Has it been a steady growth pattern, a surging, pulsating ride that has you gasping to catch up? Perhaps it’s been a steady decline or a roller coaster ride like our recent stock market, presently careening toward an unknown depth that could bring... More > >

    Posted: Tuesday October 7th, 2008

    Even in a difficult economy Customer Service can make a Difference!

    One of my clients runs a group of car washes in California. I met with him last week and he gave me permission to relate to you his story.   The car wash business in light of the recent gas prices has not been at its best industry wide and my client after years of doing well found his summer... More > >

    Posted: Thursday October 2nd, 2008

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